← Journal Team · 4 min read

How Does Your Team Find Time for Every Couple?

Sonas automates the admin, so our coordinators spend their time with couples, not on paperwork.

The Garden Room at Hotel Holly, with limewashed walls, tall windows and a long table set for dinner

Other venues often ask how our coordinators handle so many weddings without it feeling like a production line. The honest answer is that the personal part is only possible because the rest runs on its own.

The admin runs itself

The moment a couple books, Sonas sets up their whole timeline: contract reminders, payment dates, menu deadlines and final numbers. Nobody on our team has to remember to chase anything, and nothing slips because someone was on holiday.

Our coordinators used to spend half the week on email. Now they spend it walking couples round the gardens.

Everything on one screen

When a couple calls, their coordinator can see the whole wedding in Sonas: menu choices, guest numbers, supplier contacts and every message sent either way. They already know the answer, and they have the time to talk it through properly.

See it from the couple’s point of view.